Privacy and Cookie Policy

Privacy Policy

The website shop.sunny.be is owned by Sunny Europe NV, with registered office at B-2030 Antwerp (Belgium), Scheurweg 11, with company number 0423.284.838. Sunny Europe NV is, with regard to personal data collected through this website, to be considered the controller (‘the legal person which determines the purposes and means of the processing of personal data) as defined in article 4, (7) of the Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation or “GDPR).

We respect each registering visitor's right to personal privacy.

The registering visitor acknowledges that his/her personal data are collected and processed by Sunny Europe NV for the purposes as mentioned in this privacy policy. Registration is mandatory before access to the further website can be obtained and happens by means of an electronic form available on the website. The registration process can only be completed in a valid way after explicit acceptance of this privacy policy.

The personal data that are collected by Sunny Europe NV will be processed exclusively in accordance with the General Data Protection Regulation on the protection of natural persons with regard to the processing of personal data.

Sunny Europe collects information from the visitor when he registers on the website shop.sunny.be. When ordering or registering on the website of Sunny Europe, the visitor may be asked to enter his: name, e-mail address, IMO Number and Nationality.

Sunny Europe NV shall process the personal data of the registered visitors lawfully and more specifically, as the case may be, on the basis of the explicit consent given to the registered visitors to the processing of his or her personal data, for the necessity of the performance of a contract to which the registered visitors are party and/or the necessity for the purposes of the legitimate interests pursued by Sunny Europe, implying the establishment and maintenance of a commercial relationship.

Sunny Europe NV will, specifically and solely, use the collected personal data for the following purposes:

  • The processing and fulfillment of orders, including the sending of emails to confirm order status and shipment.
  • Improvement of the service and content of the website.
  • Informing the registered visitors of potential side-effects of the website.
  • Preventing, detecting, mitigation and investigation of fraud, potential security breaches and activities that are or potentially may be prohibited or illegal.
  • Informing the registered visitors about the products, services, activities and/or special offers, including marketing communication, of Sunny Europe, by sending periodic emails.
 

All messages that may be sent to multiple registered users, will be drafted in such a way that the addressee only becomes aware of its own data, without being able to notice or obtain the data of other users.

Sunny Europe undertakes not to disclose the personal data of the registered visitors to third parties nor to use them for other purposes than those listed in this privacy policy.

Sunny Europe shall implement appropriate technical and organizational measures to protect the personal data of the registered visitors against accidental or unauthorized destruction, against accidental loss as well as any other unauthorized processing of personal data.

Each registered visitor shall have the right to withdraw his or her consent at any time through a simple request to privacy@sunny-europe.com. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

The data of the registered user are preserved for a period of 2 years starting from the date of registration or the date of the last purchase, whichever comes latest. After this period, the registered visitor’s personal data will be permanently deleted.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie Name Cookie Description
FORM_KEY Stores randomly generated key used to prevent forged requests.
PHPSESSID Your session ID on the server.
GUEST-VIEW Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.
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